FAQ

Shipping

The manufacturing and shipping process takes 4-6 weeks depending on your location.  Shipping is free on orders over $500. 

Returns + Our Promise to You

Every piece at The Whole Wall is custom giclée-printed and framed specifically for your order, which means we're not able to accept returns for a change of mind once production begins.

Here's what we do guarantee:

  • Arrives damaged or defective? We'll replace it or refund you in full — no questions asked. Just email us a photo at hello@thewholewall.shop within 5 days of delivery.
  • Not sure about size or color? Email us before you order — we're happy to make customizations in framing and size.
  • Made in the USA, printed to scale, and guaranteed high-resolution at the size you order.

Questions before you buy? Reach us anytime at hello@thewholewall.shop.